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Privacy and Cookie Policy
1. Data Controller
Owner: Eduardo Aldana Velilla (operating under the commercial name Foxenprints)
ID (NIF/DNI): 17762039J
Country: Spain
Contact email: contact@foxenprints.com
2. Information We Collect
To provide our services, we collect personal information such as: first and last name, shipping and billing address, email address, phone number, and browsing information (IP address and cookies). We do not store sensitive credit or debit card data; all financial transactions are processed securely through external payment gateways.
3. Purpose and Legal Basis of Processing The processing of your data is carried out for specific purposes and is always supported by a legal basis:
Execution of a contract: To process your orders, manufacture the requested products (including custom commissions), and manage shipping logistics. (Legal basis: Execution of a contract).
Legal compliance: To issue invoices, maintain accounting records, and comply with our tax obligations to the Tax Agency in Spain. (Legal basis: Legal obligation).
Marketing and communications: To send you our newsletter with Foxenprints news, products, and offers. (Legal basis: Legitimate interest for previous customers / Express consent for new users).
Website improvement: To analyze traffic and behavior in the store to optimize the user experience. (Legal basis: Explicit consent).
4. Data Retention
We will keep your personal information only for the time strictly necessary to fulfill the purposes for which it was collected. Data related to purchases and billing will be kept for the period required by Spanish and European tax and commercial legislation (generally a minimum of 4 to 6 years), even if the user requests the deletion of their account or unsubscribes from the newsletter.
5. Disclosure of Data to Third Parties
Foxenprints guarantees the privacy of your data. We do not sell, rent, or distribute your personal information to third parties under any circumstances. We will only share the strictly necessary information with essential service providers for our activity, such as:
Courier and logistics companies (for order delivery).
Payment gateways (for payment processing).
Tax advisors or public authorities (only when required by law).
6. Your Rights (GDPR Rights)
As a user, you are protected by the General Data Protection Regulation (GDPR) and have the right to exercise full control over your personal information. At any time you can request:
Access: To know what personal data we have about you.
Rectification: To request the correction of inaccurate, outdated, or incomplete data.
Erasure (Right to be forgotten): To request the deletion of your data when it is no longer necessary for the purposes collected.
Objection and Restriction: To object to the processing of your data for specific purposes (such as marketing) or limit its use.
Portability: To request a copy of your data in a structured and commonly used format.
To exercise any of these rights, you must send an email to contact@foxenprints.com with the subject “Data Protection“. Furthermore, if you believe that your rights have been violated, you have the right to file a claim with the relevant supervisory authority, which in this case is the Spanish Data Protection Agency (AEPD).
7. Cookie Policy
A cookie is a small file stored on your device when visiting our website to improve your browsing experience.
Technical cookies (Strictly necessary): These allow the basic operation of the store (such as keeping products in the shopping cart or logging in). They do not require user consent to be installed.
Analysis and marketing cookies: These help us understand how visitors interact with the website (visit statistics, most viewed pages). These cookies will only be installed if you grant your express consent by clicking “Accept” on our pop-up cookie banner.
You can configure your internet browser at any time to block all cookies or to notify you when a website tries to install them. If you decide to reject technical cookies, some functions of the store may not operate correctly.
8. Changes to this Policy
Foxenprints reserves the right to modify or update this Privacy Policy at any time to adapt it to legislative developments or changes in the operation of the website. Users are advised to review this page periodically.
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